Last updated: August 31, 2026
These Terms of Service ("Terms") are an agreement between you (and the company you represent) and RIPPL Marketing ("RIPPL", "we", "us") governing your use of the RIPPL platform at app.ripplmarketing.com ("the Service"). By creating an account, checking the agreement box at signup, or using the Service, you accept these Terms. If you connect an AI assistant, our AI Assistant Terms also apply. If you do not agree, do not use the Service.
RIPPL is an Amazon operations platform: sales, profitability, and forecasting dashboards, advertising and search term intelligence, inventory tools, client reporting, alerts, and AI features including an in-app assistant and the RIPPL AI MCP connection for assistants such as Claude and ChatGPT. On plans with write access, the Service can, at your direction, make real changes to your connected Amazon accounts: for example prices, listing content, and advertising changes.
You must be at least 18 and authorized to act for your company and for any Amazon account you connect. You are responsible for your account credentials, for the people you invite (within your plan's seat limits), and for everything done under your account. Notify us promptly of any unauthorized use.
By connecting an Amazon account, you authorize RIPPL to access it through Amazon's official APIs and, on plans with write access, to submit the changes you or your connected assistant direct. You are responsible for reviewing and approving changes before they go live, and for all outcomes of changes made at your direction, including pricing, listing, inventory, and advertising outcomes. You are responsible for your compliance with Amazon's terms and policies. Amazon may change or restrict its APIs at any time; features that depend on them may change accordingly.
The Service includes AI features. AI output can be wrong. It is not financial, legal, tax, or other professional advice, and you should verify anything important before acting on it. The AI Assistant Terms govern AI connections in detail and are part of these Terms.
Your business data is yours. You grant us the rights needed to host, process, and display it to operate the Service for you. We handle it as described in our Privacy Policy. You are responsible for having the right to connect the accounts and data you connect, including any client accounts you manage on an agency plan.
You may not misuse the Service: no unauthorized access, scraping other customers' data, reselling the Service, interfering with its operation, using it to violate Amazon's policies or the law, or sharing seats beyond your plan. We may suspend accounts that put the platform or other customers at risk.
If you participate in our affiliate program, commission terms are as described when you join. We may withhold or claw back commissions on refunded, fraudulent, or self-referred subscriptions.
The Service, its software, and its content (excluding your data) are owned by RIPPL Marketing and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service under these Terms while your account is in good standing.
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including accuracy, merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, that data from Amazon or other third parties is accurate, or that any recommendation will achieve any result.
To the maximum extent permitted by law, RIPPL Marketing and its owners, operators, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost or inaccurate data, pricing or inventory errors, or account suspension, arising out of or relating to the Service, even if advised of the possibility. To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service will not exceed the amount you paid us in the three (3) months before the event giving rise to the claim.
You agree to indemnify and hold harmless RIPPL Marketing and its owners, operators, and affiliates from claims, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your data, your instructions, or your violation of these Terms or of Amazon's policies.
You may stop using the Service and cancel at any time. We may suspend or terminate accounts for violation of these Terms, non-payment, or risk to the platform. On termination you may request deletion of your data as described in the Privacy Policy.
We may update these Terms. For material changes we will notify account owners by email before the changes take effect; continued use after that constitutes acceptance.
Questions about these Terms? Contact us at info@ripplmarketing.com.